Reviews

"Lauren proactively sent me a text to remind me to take defensive driving for my discount. I had already taken it but had forgotten to send in the certificate."

"Thank you Angie for making the process of transferring from PA to DE a breeze! I was able to get an immediate response (conveniently thru texting!), multiple different quote options and answers to all my questions and then finally a complete transfer over and insured here in less than 24 hours! Im all set up thanks to Angie!! :)"

"Absolutely — here’s a polished review that emphasizes that Angelica’s value goes far beyond simply selling insurance:

⭐⭐⭐⭐⭐

Exceptional Customer Service — Angelica Ortiz

I can’t say enough about the outstanding service I received from Angelica Ortiz at State Farm. She went above and beyond to help me, and she was able to save me money while making sure I understood my options.

What really stood out to me, however, was that Angelica made it about the relationship, not just the business. She genuinely cares about her customers, takes the time to listen, and treats you like a person rather than just another policy number.

That level of personal attention and commitment is becoming increasingly rare. Angelica built trust with me through her professionalism, honesty, and willingness to help.

If you call State Farm, ask for Angelica Ortiz. You’ll be glad you did. She represents what exceptional customer service should be all about.

Thank you, Angie, for making a difference!"

"Tara and her team are fantastic! We always receive timely service and follow-up until all of our needs are met; even after we've asked a million questions. Thank you for all of your help!"

"Tuve una excelente experiencia con Angie de State Farm. Fue muy amable, paciente y profesional en todo momento. Se tomó el tiempo para responder todas mis preguntas y explicarme cada detalle de una manera clara y fácil de entender.

A veces los temas de seguros pueden ser un poco complicados, pero Angie hizo que todo el proceso fuera muy fácil y sin estrés. Realmente agradezco su atención, su disposición para ayudar y, sobre todo, el excelente servicio que me brindó. ¡Definitivamente recomiendo a Angie a cualquiera que esté buscando una agente que realmente se preocupe por sus clientes! ☺️"

"OMG!! State Farm and Lauren P. saved my entire life! Let’s not forget, saving my checking account, too! I was previously with Allstate and with needing to add business insurance, that they don’t offer, I needed to find a new insurance company asap. I called and spoke with Lauren, a true gem, and she explained everything crystal clearly. She reviewed my current policies and was able to literally save me hundreds of dollars per year! I am embarrassed that I didn’t know Allstate was robbing me! I was paying $250 a month on a 2020 Honda crv! My fault for allowing this to go on for so long but I honestly never expected it was just for auto! I thought my home was in there too! I know, terrible! Guess what I’m paying now? $114!!! Same coverage…same great car, EVEN BETTER INSURANCE COMPANY! You don’t even want me to get started on the home policy coverage with Allstate. Appalling, to say the least.I’m holding back!!! Thanks to State Farm for being so helpful and supportive! If you are planning on switching, do it now!!! You will not be disappointed. Commutation is clear and steady. Prices are OUTSTANDING! 10 outta 5 stars! 🙏🏼"

"Thank you Lauren Porcaro for making it so easy switching my policy it was a pleasure"

"Crystal was so helpful. She got me the best rate I have had since buying my car. I would definitely recommend speaking with her."

"Had a great experience working with Tara to get my personal drone insurance very responsive quick turnaround"

"Angelica helped me start 3 policy’s, answered every question I had.
Highly recommend!!"

"Phenomenal customer service by Lauren Porcaro. Took not even 2 minutes to get through the rental insurance coverage process, including communication and conformation with the leasing company. Highly recommend this office for your insurance needs!"

"Love these guys. Always very responsive, and always available. Sam Cory rocks! Lauren is great as well!!"

"Crystal was very responsive and helpful when I reached our for Insurance changes."

"Needed to cancel the insurance for my Uncle. Lauren made the process smooth and had easy instructions for it to get done. Thank you Lauren"

"Angie has been wonderful to work with as we navigate two new car purchases. Her response time is unmatched and she is always so responsive to our needs."

"Lauren was very friendly and responsive with helping me. Great office I would highly recommend!"

"Lauren quickly took care of my request and made it a seamless process. Kwinters"

"Lauren was very helpful in resolving my issue. Great service! Its wonderful to know that you can count on positive results!"

"Recently had some complex insurance questions and Lauren was a GEM to work with! She helped us understand the issues, explained them in an easy to understand way, plus got us signed up with the best policy for our family. Can't recommend using the Tara McDonald group and Lauren enough!"

"This company has had excellent service over the years. Staff has been geat and very helpful."

"Crystal responded quickly with changes to my car insurance. She processed the changes and communicated all necessary information. She is on top of it!!"

"Angie is amazing! She answered all of my questions quickly. I highly recommend her for all of your insurance needs."

"Being with the agency for almost 4 years now and consistently received top notch service. Had a recent request and the agent Lauren who handled my request provided me with more than excellent service!"

"⭐⭐⭐⭐⭐

Crystal at State Farm provided excellent customer service! She was patient, quick, and incredibly friendly throughout the entire process. She answered all of my questions and helped me get a great rate for my auto insurance. I truly appreciated how smooth and stress-free she made everything. I Highly recommend working with Crystal!"

"Great and fast service thank you Tara"